Case Studies

Customers solving cybersecurity challenges. 

Deployments of vendor technologies, strategic consulting, and tailored support, delivering measurable business outcomes.

24 October 2023/ Case Studies
Chillisoft leveraged its local expertise to recommend Imperva to Silver Fern Farms, highlighting real DDoS incidents in NZ. Cybersecurity Manager Tony Allwood praised the local insights and rapid deployment, which…
06 October 2021/ Case Studies
In this Imperva Application Security case study, Tower Insurance enhanced website protection and uptime with Cloud WAF, gaining real-time visibility and seamless deployment across its digital services.
05 August 2021/ Case Studies
In this ExtraHop Reveal(x) case study, see how TRWD used NDR to boost visibility, respond to threats, and meet evolving cyber challenges.
19 July 2021/ Case Studies
The University of Auckland Business School has boosted uptime and reduced admin workload by adopting Pulseway’s mobile server monitoring. Now managing over 150 servers and hundreds of virtual desktops from…
17 May 2021/ Case Studies
In this Overland ESET case study, discover how the footwear retailer solved phishing, rogue device threats, and security vendor sprawl with one smart move.
20 April 2021/ Case Studies
Fiji Airways scaled cybersecurity with ESET, improving visibility, response time, and device control across their global operations.

Customer Success Stories and Case Studies

The Customer Success Stories and Case Studies section highlights how Chillisoft helps organisations across New Zealand, Australia, and the Pacific solve cybersecurity challenges with real results. These stories showcase practical deployments of vendor technologies, strategic consulting, and tailored support that deliver measurable business outcomes.

Each case study focuses on a specific challenge faced by a customer, the approach taken to solve it, and the results achieved. From upgrading endpoint protection and deploying secure access service edge (SASE) solutions to stopping phishing attacks or implementing cloud-native security, our stories reflect what successful cybersecurity looks like in the real world.

We feature a range of industries including government, education, finance, healthcare, retail, and manufacturing. You will learn how public and private sector organisations overcame security gaps, compliance requirements, and fast-changing threat landscapes by working with Chillisoft and our trusted vendors such as ESET, WatchGuard, LogRhythm, and Imperva.

These customer success stories and case studies are also valuable for resellers and managed service providers. Many of our featured partners have used Chillisoft’s support, resources, and vendor access to strengthen their services and deliver more value to clients.

Whether you are facing similar technical issues or exploring your next cybersecurity investment, this section offers insights you can apply to your own environment. Stories are updated regularly to reflect evolving threats, deployment strategies, and security priorities across the region.

At Chillisoft, we believe good security should be proven, not just promised. These case studies are here to show how our expertise, tools, and partnerships help real customers achieve real protection.